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Telephone Entry Systems (TES)
Installation 8 Hours
Avoid profit-busting rework by installing the system correctly the first time.
If this course prevents even one mistake that results in retrenching or rewiring, it has paid for itself!

In this class installers learn to:
  • Install a foundational telephone entry system (i.e. the Spectrum and Horizon)
  • Manage the EL25 and EL2000 systems remotely using Versa software
  • Identify the root cause and appropriate course of action for the most common service problems
  • Reference product guides

Note: Access control devices covered in Configuration, Maintenance & Repair


Configuration, Maintenance & Repair 8 Hours
Adapt the system to meet your customers' needs.
Telephone entry systems are versatile. By understanding the capabilities of each system, your installers are better prepared to tailor the systems to fit the needs of customers and to resolve problems quickly. Sign up for any or all courses that reflect your business focus: (TES 1) EL25 & EL2000, (TES 2) Sentex Infinity, and (TES 4) Elite DialCode & Icon 26.

In this class installers and service technicians earn to:
  • Install access control devices (e.g. RF receivers and card readers)
  • Configure access codes, auto-unlock schedules and other access and service features
  • Identify the root cause and appropriate course of action for the most common service problems
  • Reference product guides
Prerequisite: Must have successfully completed Installation course or have demonstrated skills and knowledge in installation.


Remote Management 8 Hours
Support TES remotely from your office to enhance your flexibility and income.
After installers learn to configure telephone entry systems from a computer, they will never go back to configuring via the key pad. Business owners reap additional benefits by providing value added services to customers such as back up and management of customer data. Sign up for any or all courses that reflect your business focus: (1) Sentex Infinity, (2) EL25 & EL2000 and (3) Elite DialCode and Icon 26.

In this class installers and service managers learn to:
  • Create a database of tenants, employees and others authorized for access
  • Assign time and entry point restrictions to individuals or groups of individuals
  • Back up customer records
  • Control and analyze access and activities using reports
  • Identify the root cause and appropriate course of action for the most common software problems
  • Reference product guides
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